Questions about printer models, availability, pricing, or listed product details.
Order Assistance
Questions about an existing order, delivery status, or general post-purchase enquiries.
Product Information
Help finding details shown on a printer listing.
Bulk & Business Orders
Volume purchasing for schools, offices, government agencies, and non-profits. We provide custom quotes on request.
Returns & Refunds
Initiate a return within 30 days of delivery. We will guide you through the return and refund process.
Partnership Enquiries
Business collaboration or other partnership enquiries.
For all enquiry types, email us at
info@refurbishedjet.com
or use the contact form below. Include as much detail as possible so we can respond accurately.
Expected Response Times
General EnquiriesWithin 24 business hours
Order & Shipping StatusWithin 24 business hours
Bulk / Business Order QuotesWithin 1–2 business days
Returns & Refund RequestsWithin 24 business hours
Send a Message
Get in Touch
FAQ
Frequently Asked Questions
We aim to respond to all email enquiries within 24 business hours, Monday through Friday. Enquiries received over the weekend or on public holidays will be addressed on the next business day.
Our customer service team is available Monday through Friday, 9:00 AM – 6:00 PM CT. We are closed on weekends and public holidays.
Review the product listing for model details, specifications, and included items. Contact us if you have a question about a printer.
Please review our current returns policy for eligibility and instructions before sending an item back.
Yes. We welcome bulk orders from businesses, schools, universities, government agencies, and non-profit organizations. Contact us at info@refurbishedjet.com with your requirements and we will provide a custom quote.
Once your order ships, you will receive a confirmation email with your tracking number and a direct link to track your shipment in real time.
We offer free standard shipping (estimated 3–7 business days) to all 50 U.S. states on every order. We do not offer or charge for expedited shipping — there is one shipping option and it is always free.
Contact us with the HP model you are looking for and we will respond based on the product information available to us.
Retailer Information
RefurbishedJet is a d/b/a of ARP Business Solutions LLC and an authorized HP Partner. All HP products are sourced through authorized HP distribution channels.
HP and other brand names, trademarks, and product names belong to their respective owners.
