Help Center

How do I place an order?

Browse our printer catalog, add items to your cart, and proceed to checkout. You'll need an email address and a valid US shipping address.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. Use it on the carrier's website (FedEx, UPS, or USPS) to track your shipment.

Can I change or cancel my order?

Contact us at support@refurbishedjet.com as soon as possible. We can cancel or modify orders before they ship.

What if my printer arrives damaged?

Contact us within 3 days of delivery with photos of the damage. We'll arrange a replacement or refund.

What is included in the box?

Every printer ships with all cables and accessories needed to get started. A quick-start guide is included in the box. Items are inspected and verified before shipping.

Contact us

Email support@refurbishedjet.com · Monday–Friday, 9am–6pm ET · Response within 1 business day.

Questions? Contact us · support@refurbishedjet.com