Warranty Information

Warranty coverage and terms may vary by product. Please review the coverage information shown on the specific product listing and in your order documents. Do not assume a particular warranty period or remedy unless it is expressly stated there.

Manufacturer warranty coverage, if any, is determined by the manufacturer and may depend on product and purchase details. Contact the manufacturer to confirm eligibility and terms.

If you have a question about the warranty information for an item you purchased, contact us with your order number and a description of the issue. We can help you locate the applicable product information.

To initiate a warranty claim, contact us at info@refurbishedjet.com with:

• Your order number
• A description of the issue
• Photos or video demonstrating the defect (if possible)

We will review your claim and respond within 24–48 business hours with next steps.

Any remedy is governed by the coverage terms applicable to your purchase and applicable law. Please contact us so we can review the product information and your order.

All warranty claims are handled via email at info@refurbishedjet.com.

Expected response times:

• Initial response: within 24–48 business hours
• Claim resolution communication: within 2–5 business days depending on the nature of the claim

Please retain your order confirmation email as proof of purchase for all warranty communications.

RefurbishedJet is a d/b/a of ARP Business Solutions LLC and an authorized HP Partner. All HP products are sourced through authorized HP distribution channels. Trademarks and brand names remain the property of their respective owners.